
6 Common Medical Supply Ordering Mistakes (And How to Avoid Them)
Ordering medical supplies shouldn’t feel like trial and error. But when you’re a busy carer or facility manager, mistakes happen and they’re more common than you think.
1. Assuming “1” Means a Full Box
Check the unit of measure (UOM). “1” often refers to a single item, not a box or carton. Misreading this leads to missed stock and unnecessary delays.
2. Missing the Size Dropdown
Always check sizing when ordering gloves, gowns, or protective gear. Ordering without selecting the correct size is one of the most common supply mistakes.
3. Placing Urgent Orders After 4 PM
Many providers have same-day dispatch cutoffs. Orders placed after 4 PM are likely to ship the next day. Plan ahead when urgency matters.
4. Reordering Stock Already in the Storeroom
Check your current inventory before hitting ‘checkout’. Double-ordering leads to clutter, waste, and overspending.
5. Not Calling to Confirm Stock
One quick call can prevent delays — especially for high-demand or backordered items. Our team is here to confirm product availability before you order.
6. Confusing Gloves with Glove Liners
They look similar but serve different purposes. Make sure your team knows the difference to avoid ordering the wrong item.
- Double-check the UOM on product listings
- Verify sizing for gloves and garments before confirming
- Place same-day orders before the 4 PM cutoff
- Review your storeroom weekly
- Call to confirm if unsure
Why These Mistakes Cost More Than Time
Incorrect orders can cause supply gaps, impact care quality, and waste precious time returning or reordering products. When your team is already stretched thin, these issues pile up fast.
How Total Care Essentials Helps
We help aged care providers, support coordinators, and facilities simplify ordering. If you're ever unsure — just ask. We’ll help you get it right the first time.
Need Help Before You Hit “Checkout”?
Save this article. Share it with your ordering team. And if you have a question — we’re one call away.
Email: info@totalcareessentials.com.au
Phone: +61 410 087 226
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